Privacy Policy
Last updated: June 30, 2026
1. Introduction
Inferra ('we', 'our', 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI chat platform ('the Service'). Please read this policy carefully. By using the Service, you consent to the practices described in this policy.
2. Information We Collect
We collect the following types of information: (a) Account Information — when you register, we collect your email address and a password hash. You may optionally provide your name. (b) Conversation Data — we store all messages, AI responses, and uploaded images associated with your account to provide the Service. (c) Usage Data — we collect anonymous analytics about how you interact with the Service, including page views, feature usage, and response times. (d) Payment Data — subscription payments are processed by NowPayments; we do not store cryptocurrency wallet addresses or transaction details on our servers beyond payment status.
3. How We Use Your Information
We use your information for the following purposes: (a) To provide, maintain, and improve the Service; (b) To process your subscription and manage your account; (c) To send you service-related communications (e.g., password resets, payment confirmations); (d) To enforce our Terms of Service and prevent abuse; (e) To comply with legal obligations. We do not use your conversation data to train AI models. We do not sell your personal information to third parties.
4. Data Sharing and Disclosure
We may share your information in the following circumstances: (a) With AI Providers — your messages are sent to third-party AI providers (Inferra's DeepSeek V4 Flash Free and MiMo V2.5 Free) to generate responses. These providers process your data according to their own privacy policies. (b) With Payment Processors — subscription transactions are handled by NowPayments, which has its own privacy policy. (c) For Legal Reasons — we may disclose your information if required by law, court order, or governmental regulation. (d) With Your Consent — we may share your information for other purposes with your explicit consent.
5. Data Retention
We retain your account information and conversation data for as long as your account is active. You can delete individual conversations at any time through the interface. If you delete your account, all associated data including conversations, messages, and personal information will be permanently deleted within 30 days. We may retain anonymized analytics data indefinitely for statistical purposes.
6. Data Security
We implement appropriate technical and organizational security measures to protect your information, including: encryption of data in transit (TLS/SSL), hashed passwords using bcrypt, regular security audits, and restricted access to personal data on a need-to-know basis. However, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security of your data.
7. Cookies and Tracking
We use essential cookies for authentication (NextAuth session tokens) and language preferences (stored locale). We do not use tracking cookies, advertising cookies, or third-party analytics cookies. You can control cookie settings through your browser, but disabling essential cookies may affect the functionality of the Service.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights: (a) Access — request a copy of the personal data we hold about you. (b) Correction — update or correct inaccurate information through your account settings. (c) Deletion — delete your account and associated data through the settings page or by contacting us. (d) Data Portability — request your data in a machine-readable format. (e) Withdraw Consent — withdraw consent for optional data processing at any time. To exercise any of these rights, contact us at support@inferra.live.
9. Third-Party Links
The Service may contain links to third-party websites or services, including NowPayments. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own, including Azerbaijan where our servers are located and the United States where our AI providers operate. By using the Service, you consent to such transfers. We take appropriate safeguards to ensure your data is protected in accordance with this policy.
11. Children's Privacy
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal data, please contact us immediately. We will take steps to delete such information promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the 'Last updated' date. We may also notify you via email for significant changes. Your continued use of the Service after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: Email: support@inferra.live. We will respond to your inquiry within 14 business days.
Inferra — AI Chat Platform